Emergency Numbers in London and the UK

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Emergency Numbers in London and the UK

Accident and Emergency (A&E)

Accident and Emergency (A&E)
Only visit A&E departments in hospitals for serious problems. A&E treats serious injuries or illnesses, such as loss of consciousness, severe pain, chest pain, large cuts and wounds and breathing difficulties. A&E is always open; no appointment is needed.

• To find the nearest A&E department: Click here
• For details of where to go for less serious problems: Click here

Some hospitals with A&E departments in London are:

Minor Injuries Units

Less serious injuries such as minor burns, insect and animal bites and broken bones can be treated at a Minor Injuries Unit (MIU). 

• For further information: Click here
• To find the nearest Minor Injuries Unit: Click here, or call NHS Direct Tel: 0845 4647

Non-emergency medical calls

If a person has a health problem and wants either advice or to find out what their symptoms mean, they can call NHS Direct. It is open 24 hours a day 365 days a year.

• Tel: 0845 4647
• NHS Direct website
• The NHS Choices website also contains health advice: Click here 
• The Directgov website provides health advice and medical contacts: Click here

NHS 111

The NHS 111 service can be used when someone needs help fast but the situation is not life threatening, or when they do not know whom to call. Telephone lines are open 24 hours a day, seven days a week.

• Tel: 111

They can give health advice, or inform a person on how to find a health service, for example an emergency dentist or 24 hour pharmacy. The service is provided free of charge. At present the service works only in the northeast of England, but will be extended throughout the UK, including London by 2013. It will eventually replace the NHS Direct telephone number.

NHS Walk-in Centres

These centres have nurses who treat less serious problems, such as infections, small cuts or wounds, and fractures. No appointment is needed. In general, they are open Monday to Friday from 07:00-22:00, and at weekends from 09:00-22:00.

• To find the nearest NHS Walk-in Centre: Click here

Out-of-hours doctors

Primary Care Trusts (PCTs) make doctors available every day from 18:30-08:00.

• To find contact details for local PCTs: Click here 

NHS Direct should also be able to help with finding an out of hours doctor. It is open 24 hours a day 365 days a year

• Tel: 0845 4647

Pharmacies/Chemists

Pharmacists are experts on medicines. They can also offer advice on less serious health problems and help a person decide if there is need to see a doctor.

• To find the nearest pharmacy: Click here

Some services they can provide include:

• Emergency contraception
• Needle exchange
• Pregnancy testing
• Oxygen

Late night pharmacies

Late Night Chemist provides a list of late night pharmacies with their opening times and contact details. The website is not run by the UK government or the NHS.

• Late Night Chemist website

Natcol is a 24 hour online pharmacy that is regulated by the UK government.

• To use Natcol: Click here
  Tel: 0845 500 4999

Helplines in London

• The NHS provides information on a range of support services: Click here

Further Information

• AngloINFO INFOrmation Page, Utilities - Emergency Numbers in London
• AngloINFO INFOrmation Page, Support Groups in London

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