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Airport Contacts for London

How to get in touch with London's airports. With up-to-the minute flight information links to bus, taxi, lost property and airport information.

There are three major London airports. These are London Heathrow, London Gatwick and London City.

London Heathrow - It is the biggest London airport, with five terminals numbered one to five. It is located in west London
London Gatwick - It has two terminals, North Terminal and South Terminal. It is located south of London, just outside the M25 Orbital.
London City - It has only one terminal, but has the advantage of being the only airport in central London. It is less than a mile (less than a Km) from ExCeL London, 2 miles (about 3 Km) from the 2012 Olympic Games site, 3 miles (about 5 Km) from Canary Wharf and 6 miles (almost 10 Km) from the City of London.

Airports serving London, but further away from the centre are London Stansted, which is 46 minutes away from London by train, and London Luton, which takes a minimum of 21 minutes to London by train.

London Heathrow

London Heathrow	Enquiries and Information	Tel: 0844 335 1801 Text: Send LHR and flight number to 82222 Website
	Flight Arrivals	Information
	Flight Departures	Information
	Parking: There are four main parking options with a number of car parks serving all five terminals. The options are: long stay, short stay, business parking and valet parking. Motorcyclists can park free of charge in dedicated motorbike parks at Terminals 1, 3, 4 and 5	Tel: 0844 335 1000 From abroad Tel: +44 121 410 5228 Book parking online
	Heathrow Express: The quickest way to get to central London from Heathrow. Trains depart every 15 minutes and go to London Paddington. The journey time is 15 minutes. Trains run between 05:10 and 23:25 from Paddington, and between 05:07 and 23:42 from Heathrow	Website
	Heathrow Connect: A slower and cheaper way to get to London Paddington. Trains run every 30 minutes and take about 25 minutes, or a bit longer from Terminal 4 or 5. The train stops at a few other stations on the way to Paddington	Tel: 0845 748 4950 Website
	Underground: The Piccadilly Line is the cheapest rail route between Heathrow and central London. The journey takes just under an hour, and underground trains run at least every ten minutes. Heathrow has three Underground stations - one for Terminals 1 and 3, one each at Terminal 4 and Terminal 5. All of them are in Travelcard Zone 6, meaning a single adult fare to central London costs approximately £4. If buying a Travelcard, it can be used for London buses and some mainline trains. Tickets are available at all London Underground stations	Information Tel: 020 7222 1234 Website
	Buses and Coaches: There are buses to parts of West London, nearby hotels and nearby train stations, and coaches by National Express to more than 500 destinations in the UK	Information National Express
	Taxis: There are taxi ranks outside all five terminals. The journey to central London costs approximately £50-£55 and usually takes 30-60 minutes	Information
	Car Hire: There are several car hire operators with offices at Heathrow, including Hertz, Avis and Europcar	Information
	Cycling: Heathrow can be reached by bike via a network of cycle paths. It takes around 90 minutes to get to Heathrow from Paddington, taking the Grand Union Canal towpath for much of the ride.	Plan a journey
	Lost Property: The lost property office is open from 08:00-19:00 Monday to Saturday, and 08:00-16:00 on Sundays. Customers should contact their airline before contacting the lost property office. The office charges for reclaimed items	Tel: 020 8745 7727 e-mail
	Special Assistance: Parking, help points and facilities for people with disabilities can be found throughout the airport and free assistance is readily available	Information
	Help Bus: Wheelchair-accessible service for those with reduced mobility operating daily from 06:00-23:00.	Tel: 020 8745 6261

London Gatwick

London Gatwick	Enquiries and Information	Tel: 0844 335 1802 Website
	Flight Arrivals	Information
	Flight Departures	Information
	Parking: There are three main parking options across a number of car parks providing 30,000 spaces. The options are: long stay, short stay and valet parking. All car parks have 24-hour CCTV	Information Book parking online
	Gatwick Express: The quickest way to get to central London from Gatwick. Trains run every 15 minutes and go to London Victoria. The journey time is 30 minutes, or 35 minutes on Sundays. Tickets can be bought in the terminals, at the station, or onboard. Discounts are sometimes available if booking online. Trains run between 05:00 and 23:45 from London Victoria, and between 05:50 and 00:35 from Heathrow	Website
	Trains: There are slower and cheaper trains to London Victoria. Journey time varies between 30 and 55 minutes. There are also regular trains to London Bridge, St Pancras International, Luton, Brighton, Bedford, Redhill, Guildford and Reading	Tel: 0845 748 4950 Information
	Buses: Buses serving the local area depart from both terminals	Website
	National Express: Runs coaches from both terminals to many places in the UK. See the National Express website for details and to book tickets	Tel: 0871 781 8181 National Express
	Oxford Bus: There is an hourly service to Oxford during the day, leaving from stand 18 in the lower forecourt at South Terminal. Book tickets online or by telephone	Tel: 01865 785 400 Website
	Gatwick Flyer: Runs a series of bus services to cities in the Essex area, departing from Gatwick's South Terminal.	Tel: 01708 730 555 Website
	easyBus: Low cost services to central London. Buses depart every 15 minutes at peak times and run throughout the day and night from both terminals to Earls Court/West Brompton	Website
	Taxis: Run by Checker Cars. Cars can be booked in advance or at the Checker Cars offices in the North and South terminals. Fares can be paid before or at the end of the journey with cash or credit card. Cars with special seats for disabled travellers are available. A journey to central London takes about one hour	Tel: 0800 747 737 e-mail Website
	Car Hire: There are several car hire operators with offices at Gatwick, including Hertz, Avis and Europcar	Information
	Lost Property: The lost property office is open from 08:00-19:00 Monday to Saturday, and 08:00-16:00 on Sundays, although customers should contact their airline before contacting the lost property office. The office charges for reclaimed items	Tel: 01293 503 162 e-mail
	Special Assistance: Assistance, help points, reserved seating, parking and facilities are available for mobility -impaired people	Tel: 0844 335 1802 (select option 2) Information

London City

London City	Enquiries and information	Tel: 020 7646 0088 Website
	Flight arrivals	Information
	Flight departures	Information
	Parking: Short and long term parking facilities available. Spaces for the disabled are available in the short term car park. Bicycles and motorbikes can park free of charge	Tel: 0871 360 1390 Information Book parking online
	Docklands Light Railway (DLR): DLR trains leave London City every 8 to 15 minutes and take around 22 minutes to Bank station, which is close to central London and connects to the following London Underground lines: the Northern, Circle, Central and District lines. London City is in Transport Zone 3. Tickets and Oyster cards can be bought at the DLR office near the airport terminal	Information
	Express Shuttle: A fast bus service goes from London City to central London	Tel: 0845 095 9595 e-mail (reservations)
	Trains: The closest train stations are London Bridge, Waterloo and Stratford International. To get to them, take the DLR to Canning Town, and then the London Underground Jubilee line	Information
	Buses and Coaches: Bus 473 goes from London City to Stratford, Silvertown, North Woolwich, and Prince Regent DLR Station. Bus 474 goes from London City Airport to Canning Town, North Woolwich and East Beckton via Silvertown	Journey planner
	Taxis: Black taxis can always be found outside London City terminal building	Information
	Car Hire: There are several car hire operators with offices at Gatwick, including Hertz, Avis and Europcar. Their offices are open Monday to Friday 07:00-21:30, Saturday 07:00-16:00 and Sunday 10:00-21:30	Information
	Lost Property	Tel: 020 7646 0000/88 or 020 3203 2000/88
	Special Needs: Services, assistance, lift access, parking spaces, hearing point and medical assistance are available	Tel: 020 7646 0000/88 e-mail Information

London Stansted

London Stansted	Enquiries and Information	Tel: 0844 335 1803 Website
	Flight Arrivals	Information
	Flight Departures	Information
	Parking: If staying less than 24 hours, use the Short Stay Car Park next to the terminal. For longer stays, use the Long Stay Car Park, which is a few minutes from the terminal. A free bus goes from the Long Stay Car Park to the airport terminal. There are also Mid Stay and Valet parking options. Motorcycle parking is free in Zone Q of the Long Stay Car Park. Motorbikes can only be parked in Zone Q	Information
	Trains: Stansted Airport railway station is situated below the airport terminal building. There are regular trains to central and east London, eastern England and the Midlands. Tickets can be bought in advance or at the station	Information
	Stansted Express: Trains go from Stansted to London Liverpool Street every 15 minutes. They take 46 minutes. London Liverpool Street is on three London Underground lines (Circle, Metropolitan and Hammersmith & City), which provide a quick connection to central and east London. Stansted Express trains go from Stansted to London from 05:30 to 00:30	Website
	Buses and Coaches: Stansted's bus and coach station is opposite the main terminal entrance. Buses and coaches go from here to London, other major UK cities, and the local area. Coach tickets can be bought on coaches, at the ticket desk in arrivals (open 06:00-01:00) or in the coach station (all day, every day). Not all buses and coaches are wheelchair-accessible	Information
	Taxis: Taxis are run by Checker Cars and can be booked in advance or at the Checker Cars reservation desk on the international arrivals concourse. Wheelchair-accessible cars are available on request.	Tel: 0800 747 737 (UK only) or 01279 661 111 e-mail Website
	Car Hire: There are several car hire operators with offices at Stansted, including Hertz, Avis and Europcar	Information
	Bicycles: Bicycles can be parked for free in the cycle shelter in the Red Zone of the Short Stay Car Park, next to the terminal building
	Lost Property: If something is lost in the terminal, go to the lost property desk in check-in Zone G. If it is a day or more since the item was lost, go to the lost property office, which is open every day 09:30-16:30	Tel: 01279 663 293 Fax: 01279 663 181 Information
	Special Assistance: Parking, help points, shopping assistance, facilities for the hard of hearing and sight impaired, toilets and reserved seating available. A 24 hours a day, seven days a week help desk is situated between Check-in Zones D and E	Information

London Luton

London Luton	Enquiries and Information	Tel: 015 8240 5100
	Flight Arrivals	Information
	Flight Departures	Information
	Parking: There is a long stay car park, mid stay car park, short stay car park, free drop off and pick up spaces, and free parking for up to 60 minutes (parking is a free five minute bus ride from the airport)	Information Book parking online
	Trains: A bus goes from Luton airport to Luton train station (Luton Airport Parkway Station) every ten minutes from 05:00-24:00. The bus is free for people who have a train ticket. The journey to the station takes five minutes. Trains to London take a minimum of 21 minutes. There are also trains from Luton to most other major cities in England, and to the local area	Information
	Buses and Coaches: Buses and coaches stop in front of Luton airport's terminal building and go from here to London 24 hours a day, other major UK cities, and the local area	Information
	Taxis: Three companies run taxis from Luton airport: Alpha Taxis Luton Cabco Taxis Luton Luton Taxi Association	Tel: 01582 599 499 e-mail Website Tel: 01582 737 777 Tel: 01582 735 555 e-mail Website
	Car Hire: There are four car hire operators with offices at Stansted: Hertz, Avis, Europcar and Enterprise Rent a Car. There is a free bus to take passengers from the airport terminal to the car hire centre	Information
	Car hire for Special Needs Passengers	Tel: 0845 303 7397 e-mail
	Lost Property (within the terminal)	Tel: 015 8240 5100 e-mail
	Special Assistance: Help points are situated in the short term car park and drop off zone. Facilities for people with disabilities are situated throughout the airport	Information

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